FAQ

❓ Frequently Asked Questions (FAQ)

1. How long does shipping take?
Shipping usually takes 5–10 business days after your order is processed.

2. How do I track my order?
Once shipped, you’ll receive a tracking number via email or SMS to track your package.

3. Do you ship internationally?
Yes, we offer nationwide and international shipping depending on the product.

4. Can I change or cancel my order?
You can change or cancel your order within 12 hours of placing it. After that, it may already be in process.

5. What if I receive a damaged or wrong item?
Please contact us within 48 hours with photos, and we’ll arrange a replacement or refund.

6. What payment methods do you accept?
We accept Visa, MasterCard, PayPal, and local payment options (as applicable).

7. Do you offer refunds or returns?
Yes, please refer to our Return & Refund Policy for full details.

Still need help?
Contact us at info.kickks@gmail.com – we’re happy to assist!